Term and Conditions
Effective Date: January 31, 2026
Welcome to TrUsMileWay. By accessing and using our website https://trusmileway.com you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using the site. If you do not agree, please refrain from using the website.
About TrUsMileWay & Operator Information
This website is operated by GVM International Ltd., registered under the laws of the Republic of Bulgaria (UIC BG208378819).
Business Address: 66 Paul Street, London EC2A 4NE, United Kingdom
For inquiries, contact us at:
Email: [email protected]
Platform Purpose & Use
TrUsMileWay is a one-stop platform for sustainable travel, featuring:
Eco-conscious accommodations
Map-integrated listings
Sustainable travel gear via affiliate links
Travel content and authentic stories
Carbon emissions calculator
Important: TrUsMileWay does not process reservations, sales, or payments. All bookings and purchases are completed through third-party providers and are governed by their terms and conditions.
The website is for informational and promotional purposes only and does not constitute a binding offer or contract.
Eligibility & User Responsibilities
By using this site, you confirm that you are at least 18 years old or supervised by an adult.
You agree to:
Provide accurate and lawful information
Use the website in good faith
Not misuse or interfere with its functionality or accessibility
Accept full responsibility for any actions taken based on content found here
Content, Listings & Intellectual Property
All content (text, graphics, partner listings, logos, etc.) is for informational purposes only. We strive for accuracy but cannot guarantee it.
All intellectual property rights regarding website content belong to GVM International Ltd. or its partners and are protected under Bulgarian and applicable international copyright law.
You may not:
Copy, reproduce, or republish any content
Use our brand name or logos without written permission
Use any content for commercial purposes without authorization
We reserve the right to edit, update, or remove content at any time.
No Booking or Sales Responsibility
We are not a booking engine, vendor, or seller. All bookings and purchases are completed through external third-party sites and are subject to their terms and policies.
We do not accept liability for:
Booking errors, cancellations, or changes
Customer dissatisfaction or service quality issues
Product defects, shipping delays, or returns
Pricing errors or availability changes
Please verify all information directly with the provider before booking or purchasing.
Affiliate Links & Compensation
TrUsMileWay participates in affiliate programs and may earn commissions when you:
Click on affiliate links
Purchase products or services through these links
This is at no extra cost to you. We do not control or influence third-party platforms or their operations.
Partners & Accommodation Owners
By submitting your accommodation or service to be listed, you:
Grant us permission to display your provided content (text, images, links, etc.)
Confirm that you own the rights to all submitted materials
Agree to maintain the accuracy and legality of your listing
Acknowledge responsibility for guest relations, bookings, and refunds
Accept that TrUsMileWay is not responsible for booking processes or customer satisfaction
We reserve the right to refuse, suspend, or remove listings at our sole discretion without notice or liability.
User Submissions
If you submit comments, reviews, or ideas to us:
You grant us the right to use, reproduce, or distribute them
You confirm that your submission does not violate third-party rights
You accept that we may choose to remove any content deemed inappropriate or in violation of these terms
Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect and use data, including for partners and newsletter subscribers.
Please review our Privacy Policy.
External Links & Third-Party Content
We may link to third-party sites for your convenience. These links are not endorsements, and we are not responsible for:
The content or practices of third-party sites
Any damage or loss caused by using external links
Technical issues or errors on external platforms
Please review third-party terms and policies before engaging with their services.
Disclaimer of Warranties
The website is provided “as is” and “as available” without warranties of any kind, either express or implied, including:
Fitness for a particular purpose
Continuous availability of the site
Freedom from errors or interruptions
We make no guarantees about the quality, accuracy, or completeness of any content or services promoted on this platform.
Disclaimer Policy
TrUsMileWay is a promotional and informational platform only. The following disclaimers apply to all use of our website:
a. No Endorsement or Guarantee
We do not endorse, guarantee, or warrant the quality, safety, or suitability of any accommodation, product, or service listed on our platform
Listings are for informational purposes only and do not constitute recommendations or endorsements
We make no representations about the accuracy, completeness, or reliability of any third-party information
b. User Responsibility
You are solely responsible for verifying all information before making any booking or purchase
You must conduct your own research and due diligence regarding accommodations, products, and services
TrUsMileWay is not responsible for your decisions or actions based on platform content
c. Sustainability Claims & Credentials
TrUsMileWay promotes sustainable travel and applies an internal set of sustainability criteria, including a 12-criteria framework, when reviewing and presenting partner listings and sustainability icons
Sustainability icons are displayed only where practices appear to be fully met, based on the information available to us, including partner submissions and publicly available materials
This review does not constitute a certification and does not guarantee any accommodation’s, product’s, or service’s environmental or social impact
Partners remain solely responsible for the accuracy and ongoing validity of their sustainability information
Users are encouraged to conduct their own due diligence and verify any sustainability details that are important to their decision before booking or purchasing
d. Educational Content
All blog posts, guides, and educational materials are provided for informational purposes only
They do not constitute professional advice (legal, financial, environmental, etc.)
Consult qualified professionals for specific advice related to your travel or sustainability needs
e. Third-Party Services
TrUsMileWay is not responsible for the quality, safety, or legality of third-party services
All transactions, bookings, and purchases are between you and the third-party provider
We do not control or monitor third-party compliance with laws or ethical standards
f. No Liability for Damages
TrUsMileWay will not be liable for any damages, losses, or harm resulting from:
Use of third-party services or products
Reliance on platform content or information
Technical failures or website errors
Actions or omissions of third parties
Any other cause arising from your use of the platform
Refund & Cancellation Policy
TrUsMileWay does not process bookings, payments, or refunds. All refund and cancellation matters are handled exclusively by third-party providers.
a. Refund Responsibility
All refund requests must be submitted directly to the third-party provider (accommodation owner, product seller, etc.)
TrUsMileWay has no control over refund decisions, timelines, or amounts
We do not process, approve, or deny refunds on behalf of third parties
b. Cancellation Policy
Cancellation policies vary by provider and are determined by their individual terms and conditions
You must review the specific cancellation policy of each provider before booking or purchasing
TrUsMileWay is not responsible for cancellation fees, penalties, or policy changes
c. Dispute Resolution
For refund or cancellation disputes, contact the third-party provider directly
TrUsMileWay cannot mediate, arbitrate, or resolve disputes between users and third-party providers
We do not accept liability for refund delays, denials, or disputes
d. No Refunds for Platform Use
TrUsMileWay does not charge booking or transaction fees
There are no refunds available for your use of the TrUsMileWay platform itself
If you have concerns about platform functionality, contact us at [email protected]
Acceptable Use Policy
By using TrUsMileWay, you agree to use the platform responsibly and lawfully. The following activities are strictly prohibited:
a. Prohibited Activities
You may not:
Engage in any illegal, fraudulent, or deceptive activity
Harass, threaten, abuse, or defame any person or entity
Spam, flood, or send unsolicited communications via the platform
Attempt to gain unauthorized access to the website or user accounts
Interfere with or disrupt the normal operation of the website
Reverse-engineer, decompile, or attempt to discover the source code or underlying technology
Scrape, crawl, or automatically extract data from the website without permission
Post or transmit viruses, malware, or any code of destructive nature
Impersonate another person or misrepresent your identity or affiliation
Sell, trade, or transfer access to the platform or user accounts
Use the platform for commercial purposes without authorization
Circumvent security measures or access restricted areas
b. Intellectual Property Violations
Do not upload, post, or transmit content that infringes on third-party intellectual property rights
Do not use TrUsMileWay’s brand, logos, or content without written permission
Do not plagiarize or claim ownership of content that is not yours
c. Content Violations
Do not post content that is obscene, offensive, hateful, or discriminatory
Do not post content that promotes violence, illegal activity, or harm
Do not post false, misleading, or fraudulent information
Do not post personal information of others without consent
d. Enforcement & Consequences
TrUsMileWay reserves the right to investigate violations of this policy
We may suspend or terminate your access to the platform immediately upon discovery of violations
We may report illegal activity to relevant authorities
We may pursue legal action against users who violate this policy
Violations may result in permanent bans from the platform
e. Reporting Violations
If you discover a violation of this Acceptable Use Policy, please report it to [email protected]
Include details of the violation and any relevant evidence
We will investigate all reports and take appropriate action
Limitation of Liability
To the fullest extent permitted by law, GVM International Ltd. is not liable for any:
Direct, indirect, or incidental damages
Losses related to bookings, purchases, or use of listed services or products
Technical failures, website errors, or malicious actions by third parties
Damage to your devices, data, or personal information
Use of this website is at your own risk, including all risks to your devices and data.
Modifications of Terms
We reserve the right to amend these Terms and Conditions at any time. Updates will be posted here with a new “Effective Date.”
Your continued use of the site after changes means you accept the revised terms. We encourage you to review this document periodically.
Termination
We reserve the right to:
Terminate or restrict access to the website at any time
Remove content or listings without notice or liability
Suspend services for any reason at our discretion
Governing Law & Jurisdiction
These Terms and Conditions are governed by the laws of the Republic of Bulgaria. Where mandatory consumer protection laws in your country of residence apply, nothing in these Terms limits your rights under those laws. Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction and venue of Sofia, Republic of Bulgaria.
Contact Us
If you have questions or concerns about these Terms and Conditions, please contact us at:
Email: [email protected]
Website: https://trusmileway.com
Business Address: 66 Paul Street, London EC2A 4NE, United Kingdom
Thank you for trusting TrUsMileWay to be your guide to responsible, transparent, and inspiring travel. Every click helps us build a greener world — one green mile at a time.